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Sara Sousa started their work experience in 2015 as an Active Telemarketing Operator at Atento Brasil. Sara then worked as an Active and Receptive Telemarketing Operator at Sercom from 2016 to 2018. In 2018, they joined SumUp as a Customer Support Agent and continued in this role until 2022. Currently, they work as a Customer Support Analyst at Inventa starting from April 2023.

Sara Sousa completed their undergraduate studies from 2018 to 2021 at Uninove - Universidade Nove de Julho. Sara earned a Bachelor's degree in Biological Sciences during this period. Following their undergraduate studies, in 2022-2023, Sara pursued a postgraduate degree at Pós Graduação - Faculdades Oswaldo Cruz. Sara specialized in Microbiology, completing a Lato Sensu postgraduate degree.