Philip Niemi has a diverse work experience spanning multiple industries. Philip began their career in 2008 as a Supervisor at McDonald's. Philip then moved on to roles in customer service and sales at 3 Sverige, where they eventually became a Team Manager. In 2015, they joined Viasat Sverige as a Telesales Project Manager Inbound, responsible for sales and customer service. In 2016, they became the Head of Customer Service & Complaints for Nordic countries at Furniturebox. In 2018, they served as the Head of Customer Service at Benify before transitioning to Telenor, where they held the roles of Operations Manager, Customer Service Broadband & TV, and Lead Anti-churn & Inbound sales, Broadband & TV. Philip then worked as a Commercial Manager at Viaplay Group from 2021 to 2022. Most recently, they have been working as a Key Account Manager at SkiStar AB. Philip is currently the Chief Revenue Officer (CRO) at Invajo, a position they assumed in 2023. Throughout their career, Philip has demonstrated their expertise in customer service, sales, operations management, and team leadership.
Philip Niemi has a diverse education history. Philip is certified in various areas, including Puzzle DISC, COPC, RODA (with a focus on Excel advanced), and Project Methodology from Learning Tree International. In 2011-2012, they attended Santa Barbara City College, where they studied Entrepreneurial and Small Business Operations. Additionally, Philip has pursued several programs at Hi3G Access AB (3), such as Förändring och ledarskap/Change & Leadership, Coaching & ledarskap/Coaching & Leadership, 3Affärsprogram/3Business Program, Chefens roll & ansvar/Manager's role & responsibility, and Motivation & Ledarskap/Motivation & Leadership. Finally, they obtained a Gymnasieexamen (High School Diploma) in Economy/IT from Tibble Fristående Gymnasium.
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