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Janean Scarborough is a seasoned professional with extensive experience in client services and management, currently serving as the Manager of Client Services for the Americas Central & West at International SOS since April 2006. In this role, Janean administers and leads teams of Client Delivery Specialists and Implementation Specialists, focusing on hiring, mentoring, and training new employees. Previous positions at International SOS include Lead Client Delivery Specialist, Service Delivery Manager, Associate Account Manager, and Client Services Coordinator, where Janean demonstrated strong leadership, productivity enhancement, and client relationship management skills. Prior experience includes roles as a Switchboard Operator at Aria Health Care Inc and Receptionist at Colonial Electric Supply. Janean holds an education from the Community College of Philadelphia, attended between 2003 and 2005.