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Kayla Ma has extensive work experience in business analytics, business intelligence, reporting, and market data analysis. Kayla currently serves as the Head of Business Analytics at International Cosmetics & Perfumes, Inc. Prior to this role, they were the Director of Business Intelligence at Jetson. Kayla also has experience working at Samsung Electronics America, where they held the positions of Senior Reporting & Analytics Manager and Reporting & Analytics Manager. Before that, they worked at S&P Global as a Fixed Income Relationship Manager. Kayla Ma also worked at Thomson Reuters as the Americas Loans Market Data Team Leader and Americas Loans Senior Market Data Analyst. Kayla began their career at KPMG UK as an Advisor and gained early experience as a Financial Systems Intern at Northrop Grumman and a Human Resources Intern at US Airways.

Kayla Ma received their BSc from the University of Virginia's McIntire School of Commerce, with a focus on Finance and Marketing, from 2002 to 2006. In 2005, they attended the University of Bath for Management studies. Additionally, in 2023, Kayla Ma obtained various certifications from Coursera, including "Decisions, Decisions: Dashboards and Reports," "Google Business Intelligence Certificate," "The Path to Insights: Data Models and Pipelines," and "Foundations of Business Intelligence."