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Richard Saunders has a comprehensive background in learning and development, with experience in various companies such as Interact Contact Centres, TalkTalk, and Post Office. Currently self-employed, Richard specializes in creating materials focusing on high performance behaviors, powerful communication techniques, and mental core training. Richard has held titles such as Head of Learning and Development, Training Manager, and Sales Academy Trainer, showcasing their expertise in developing employees and creating learning experiences. Richard is a skilled professional with a strong educational background from Liverpool John Moores University.