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Kristen Baird has extensive experience in customer success, analytics, and marketing. Kristen is currently serving as the Vice President of Customer Success at Inmar Intelligence. Prior to this, they worked as a Consultant at Brainchild LLC, where they provided thought leadership in CRM, loyalty, marketing, and data solutions for various clients. Before that, they held the position of Senior Director of Insights and Analytics at Club Demonstration Services, where they developed and led the analytics strategy for the company. Kristen also worked as the Director of Marketing & Analytical Services at Daymon Worldwide, where they transformed private label programs and implemented data-driven decision-making. Earlier in their career, they served as a Field Marketing Manager at Ten United and as the Director of Marketing at GNC. Kristen began their career as a Manager of Consulting Projects at NuEdge Systems, where they utilized CRM solutions for department stores and catalogs.

Kristen Baird obtained a Bachelor of Arts (BA) degree in Marketing Communication from the University of Dayton. No specific start or end year for their education at this institution were provided.