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Richard Naylor is a seasoned IT professional with extensive experience in infrastructure management and technical support. Currently serving as the Corporate Technology Services Lead at Informed Solutions since July 2023, Richard previously held the position of Senior Infrastructure Engineer at the same company, where significant contributions included reducing incident queues and delivering large-scale infrastructure projects. Richard's career also encompasses roles such as Infrastructure Technician at PZ Cussons, Technical Support and Finance Manager at Wythenshawe Community Housing Group, and self-employed IT tutor and technician. Richard's expertise spans hardware, software, networking, and effective communication with suppliers and stakeholders, supported by a strong educational foundation from Leeds College of Music and Greenhead College.