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Johannes S. is an accomplished Manager of Global Customer Support at InEight, with extensive experience in technical support and project management spanning over two decades. Prior to InEight, Johannes held various leadership positions at Ampion, overseeing product support and IT operations for a large user base. Achievements include migrating legacy data to a SaaS ERP system and delivering significant product training and technical consultancy. Johannes possesses a strong background in managing customer relationships and enhancing support processes across multiple sectors, having coordinated numerous technical engagements and migrations in previous roles. Educationally, Johannes holds a Bachelor’s degree in Computer Science and an Advanced Diploma in the same field from RMIT University.