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Melanie L. has a diverse work experience spanning over several companies. Their most recent role was as a Customer Support Specialist at Independent Reserve, where they started in August 2017. In September 2017, they began working as a Customer Care Advocate on a freelance basis. From September 2017 to December 2020, Melanie worked as a Customer Service Specialist at Agorapulse. Prior to this, they were employed at 99designs as a Support staff from November 2012 to September 2017. Before that, they worked as a Performance Manager at Red Pocket Mobile from January 2011 until an unspecified end date in 2012. Melanie's earliest recorded role was as a Trainer at Sutherland from February 2006 to April 2010.

Melanie L. attended AMA University from 1998 onwards, pursuing a Bachelor of Science in Electronics and Communications Engineering. Additionally, they also studied Psychology at the same university, but the specific dates are not provided.