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Mark Hayes currently serves as Vice President of Operations at IMS Legal Strategies, where responsibilities include establishing a high-performing Project Management Office (PMO) and leading organizational transformation initiatives. Prior to this role, Mark held various leadership positions, including Senior Director of Strategic Initiatives and Product Development Manager, where contributions ranged from orchestrating software implementations to managing mergers and acquisitions. Mark's extensive experience encompasses the adoption of Lean Six Sigma methodologies, oversight of strategic initiatives, and development of performance-enhancing teams across multiple organizations. Educational background includes studies at The College of Westchester.