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As senior vice president of Support and Services, Scott is responsible for leading Illumio’s customer experience and implementation engagements. Previously, Scott built the support organization at Riverbed, where he grew revenue from $10 million to more than $400 million, operating a 24/7, global, follow-the-sun environment that supported a range of products from consumer-level software downloads to software and hardware appliances for 90 percent of the global 100 enterprises.