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Ben Wanless has a diverse work experience spanning various roles and industries. Ben started their career in 2011 at JP Morgan Chase Bank N.A. as a Relationship Banker, where they managed customers and provided tailored financial services. Ben then joined City National Bank in 2017 as a Relationship Banker, where they mastered SaaS solutions and customized marketing materials. In 2018, Ben joined Rently as a Customer Success Manager, responsible for onboarding, training, support, and new product launches. Ben later moved on to SoftBank Robotics America in 2020 as a Customer Success Manager. Currently, Ben is employed at Menlo Security Inc. as a Customer Success Operations Lead, utilizing their expertise in customer success operations.

Ben Wanless has a Bachelor of Science degree in Mathematics from UC Irvine. Ben also holds a Transfer Degree in Multi-/Interdisciplinary Studies, General from Copper Mountain Community College. Additionally, Ben has obtained various certifications, including the Gainsight NXT Administrator Certification (Level 3) and the Gainsight NXT Associate Administrator Certificate (Level 1) from Gainsight, Introduction to Data Governance and Introduction to Data Science from LinkedIn, Introduction to Python for Data Science from Microsoft, Python 3 from SoloLearn, and a Notary Public certification from the National Notary Association. In September 2021, they obtained the Gainsight NXT Reports & Dashboards Certificate (Level 2) from Gainsight.