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Novie Lim is a Senior Manager of Operations at iXchange, specializing in Policy Administration and Benefits Operations Management since September 2019. Prior experience includes roles as Manager of iXchange Operations at Pontiac Land Group, where significant achievements included strategic marketing development for Camden Medical Centre and tenant engagement improvements. Novie Lim also served as Senior Key Account Manager at Parkway Shenton Pte Ltd, focusing on business development and client relations. Earlier career roles include key account management at Raffles Medical Group and administrative support in business development at the Student Advisory Centre. Novie Lim holds a Bachelor’s Degree in Marketing from Murdoch University and has additional educational qualifications from Nanyang Polytechnic.