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Pankaj Sharma has a diverse work experience spanning over two decades. Pankaj currently holds the role of Head - Business Excellence - IT at IGT Solutions since June 2019. Prior to this, they worked at Atos as the Global Practice Quality & Risk Manager from July 2011 to June 2019. Before joining Atos, they served as the Quality Manager in Projects at Siemens IT Solutions & Services India from October 2008 to June 2011. Pankaj also worked at Siemens Information Systems Limited as a Project Manager from September 2007 to October 2008 and at Wipro Technologies as a Project Manager from January 2007 to August 2007. Pankaj started their career at Siemens Information Systems Limited as a Tech Lead from May 2000 to January 2007. Pankaj began their professional journey at Advanced Technology Labs as a Software Developer from May 1999 to April 2000. Prior to that, they worked as a Software Developer at Schenck Avery Ltd from July 1998 to April 1999. Pankaj holds an MBA degree as well as several certifications including PMP®, CSM®, and 6SGB.

Pankaj Sharma completed their Bachelor of Engineering (B.E.) degree in Electronics from the University of Pune in 1998. Pankaj then pursued an MBA in IT from Maharshi Dayanand University, graduating in 2010. Pankaj also attended D.A.V. Public School in Faridabad from 1990 to 1994, although no specific degree or field of study is mentioned for this period.

In addition to their formal education, Pankaj Sharma has obtained several certifications. Pankaj holds a Six Sigma Green Belt certification from KPMG (obtained in 2014), a Certified Scrum Master (CSM) certification from Scrum Alliance (obtained in 2011), and a Project Management Professional (PMP) certification from the Project Management Institute (obtained in 2011). Pankaj also holds a Microsoft Certified Solution Developer (MCSD) certification from Microsoft (obtained in 2000). Furthermore, they have a Certified ISO 20K internal auditor certification, although the year of obtaining this certification is not specified.