Rob Breitkreuz is a seasoned professional with extensive experience in business architecture and management, currently serving as Director, Business Architecture Lead at IGM Financial Inc. since March 2015. In this role, Rob leads a team focused on back office operations, process automation, and contact centre modernization, providing strategic analysis and recommendations to senior decision makers. Previously, Rob held various positions at Ipsos Reid from 2000 to 2015, including Vice President, Global iQuote Implementation Manager, where responsibilities included global implementation of a customized quoting tool and management of risks and quality. Rob's career began at Angus Reid Group, where managerial experience involved overseeing a large call centre and improving training structures. Rob holds a Bachelor of Commerce degree in Finance and Management of Organizations from the University of Manitoba, earned between 1992 and 1997.
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