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Carlos Guedes possesses significant experience in operational management and customer service, currently serving as a Production Operations Manager at Revolut since March 2021. Carlos has advanced through various roles within the FinCrime domain, including positions as Mid Team Lead, Team Lead, Subject Matter Expert, and Analyst, all focused on AML/CTF. Prior to Revolut, Carlos held customer service roles at INTELCIA and ManpowerGroup Solutions, as well as a long tenure at EGOR. Carlos began a professional career as a Computer Technician Intern at Escola Profissional do Infante and holds educational qualifications from the Instituto Superior de Contabilidade e Administração do Porto and Escola Profissional do Infante.