Jeff Kugler serves as Vice President of Customer Advocacy at IFS, where responsibilities include developing key customer advocacy programs, representing customer needs to internal stakeholders, and facilitating cross-functional resolutions. Kugler has a history of leadership roles, including Customer Director in Field Service Management, achieving revenue targets and supporting implementation projects, and previously as a Senior Implementation Manager/Solution Architect, managing complex multi-national projects. Prior experience includes a consultancy role at Effective Management Systems. Kugler holds a Bachelor of Science in Computer Science from Lakeland University.
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