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Jeff Kugler

Vice President, Customer Advocacy at IFS

Jeff Kugler serves as Vice President of Customer Advocacy at IFS, where responsibilities include developing key customer advocacy programs, representing customer needs to internal stakeholders, and facilitating cross-functional resolutions. Kugler has a history of leadership roles, including Customer Director in Field Service Management, achieving revenue targets and supporting implementation projects, and previously as a Senior Implementation Manager/Solution Architect, managing complex multi-national projects. Prior experience includes a consultancy role at Effective Management Systems. Kugler holds a Bachelor of Science in Computer Science from Lakeland University.

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