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Maria Shkvarunets is a Senior Customer Success Manager at IDnow, responsible for managing and providing technical support to Key Enterprise Accounts in financial services, fintech, and automotive industries. With extensive experience in customer success roles, Maria previously served as a Customer Success Manager at Everstream Analytics, where key enterprise SaaS customers were effectively managed and relationships strengthened. Earlier roles include Associate Consultant at DHL Consulting, where Maria supported internal control system rollouts, and Corporate Strategy Intern at DHL, conducting market research and analysis. Maria also has a history of managing operations at Kumwe Freight and conducting international business research at Pisacane Information Services GmbH. Maria holds multiple Master’s degrees in International Management from CEMS and the University of Cologne, along with a Bachelor's degree in International Management in Industry from the State University of Management.