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Ankit Chillar currently serves as the Head of Customer Success at IDfy, a role commenced in July 2023, focusing on enhancing revenue, outcomes, and customer experience. Previously, Ankit held various leadership roles in Customer Success at Leena AI, overseeing operations across the APAC region and emphasizing customer delight and lifecycle management from June 2021 to July 2023. Ankit's experience includes a position as Customer Success Manager at Zscaler, where responsibilities involved advocating for customers and maximizing value realization, along with earlier roles at Adobe, Honeywell, Accenture, and HCL Technologies, showcasing a robust background in technology and customer relations. Ankit earned a Bachelor of Technology (BTech) in Electrical, Electronics and Communications Engineering from Maharshi Dayanand University in 2011.