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Lori A. De Iudicibus possesses extensive experience in community support and customer service roles. Currently serving as Community Support Lead at Idealist.org since January 2019, Lori A. De Iudicibus manages a team of Community Support Associates, tracks user feedback, and collaborates with the Product team for site improvements. Previous positions include Community Support Specialist and Associate at Idealist.org, Vendor Operations Specialist at Bed Bath & Beyond, and various customer care roles at graze.com, where leadership and analytical skills were demonstrated. Educational achievements include a recent Investigative Genetic Genealogy Certificate from Ramapo College of New Jersey, a P-3 Certification in Early Childhood Education from New Jersey City University, and a Bachelor of Arts in English from Ramapo College of New Jersey.