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Shem Ongoro has over 17 years of work experience in various technical roles. Shem currently works for iCIMS as a Principal Database Administrator since January 2022. Prior to this, they were a Senior Database Administrator at iCIMS from October 2018 to April 2022. Shem also has experience working as a Database Administrator III at Rackspace, the #1 managed cloud company, from November 2017 to October 2018. Before Rackspace, Shem worked at Datapipe as a Database Administrator from March 2015 to October 2018, and as an Engineer from May 2012 to March 2015. Shem'searly career experience includes working as a NOC Engineer at Vonage from January 2005 to May 2012.

Shem Ongoro's education history includes attending the New Jersey Institute of Technology, although the specific start and end years are unknown. The degree and field of study obtained at that institution are also unspecified. Additionally, they attended Kean University, where they pursued a degree in computer science with a focus on information systems. As for additional certifications, Shem obtained the following: Microsoft Certified: Azure Database Administrator Associate from Microsoft in June 2023, Microsoft Certified: Azure Data Fundamentals from Microsoft in February 2023, and HashiCorp Certified: Terraform Associate (002) from HashiCorp in September 2022.