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Satheesh Kumar is an experienced professional in the customer support and service industry, currently serving as Senior Manager Customer Support at HYKON INDIA LIMITED since June 2023. Prior roles include Assistant Manager at Telecom Power Technologies from April 2021 to May 2023, Area Customer Service Manager at Novateur Electrical & Digital Systems Pvt Ltd. from September 2019 to April 2021, and Manager at Auro Power Systems from September 2017 to September 2019. Satheesh Kumar also held the position of Senior Service Engineer at Novateur Electrical & Digital Systems Pvt Ltd. from April 2011 to April 2017, where responsibilities included handling service and achieving targets for AMC and battery sales in Goa. Earlier experience includes a role as a trainee at Exide Industries Limited, focusing on quality checking of battery assembly. Educational qualifications include a Bachelor of Engineering in Electrical and Electronics Engineering from SKR Engineering Colleges and an Associate’s Degree in Electrical and Electronics Engineering from The Kavery Polytechnic College.