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Mayana Sims, CSP has over 14 years of experience in the transportation and human services industry. Currently serving as Branch Manager at Hughes Resources, overseeing staff and operations. Previously held roles such as Paratransit Supervisor at Rockford Mass Transit District, managing scheduling, dispatching, and eligibility processes. Also worked as a Direct Support Professional at Mosaic. Prior experience includes roles as Paratransit Coordinator, Dispatch Supervisor, and Paratransit Operator, ensuring compliance with FTA and ADA regulations for passenger safety.