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Nadia Mahmood is an experienced professional currently serving as a Shift Manager, Auditor, Coach, and Health Advisor at HUCHealthcare since November 2019. Prior to this role, Nadia worked at Citizens Advice from October 2014 to September 2020 as a Contract and Client Support Officer, where responsibilities included managing front-line services and implementing a triage system to assess clients' needs and issues, as well as providing a self-service system for clients with varying capabilities. Nadia's educational background includes studies at Biddenham Upper School.