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Pamela Jones possesses extensive experience in human resources, currently serving as the Director of Human Resources at Housing Opportunities Unlimited since August 2021, where responsibilities include managing HR services and aligning initiatives with organizational strategy. Previous roles include Human Resources Manager at The Salvation Army Boston Kroc Center and Human Resources Assistant at Zoo New England, demonstrating expertise in payroll processing, employee relations, recruitment, and benefits administration. Pamela also has experience in administrative management and executive support, with educational credentials including a Master's in Management from Cambridge College.