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Crystal Brown has a diverse work experience in the retail industry. Crystal started their career in 2002 at Houchens Food Group as an Advertising Specialist. Their responsibilities included proofing and monitoring the weekly ad process, designing and organizing ad signage, and creating marketing materials when needed.

In 2007, Crystal moved to Houchens Industries, Inc. where they initially worked as an Ad Coordinator. In this role, they continued their tasks from their previous position and also typeset weekly ad signs or tags for in-store sales promotions. Later, they transitioned to the role of Graphic Designer, where they handled all ad components, created in-store signage pieces, and managed gift card requests. Crystal held this position until 2017.

Prior to working at Houchens Industries, Crystal also gained experience as a Cashier and Stocker at HOUCHENS INDUSTRIES INC. Their responsibilities included operating the register, stocking shelves, and maintaining the cleanliness and organization of the store. Crystal held this position from 2002 to 2007.

Crystal Brown obtained a High School Diploma in Marketing from Logan County High School from 1997 to 2001. Crystal then pursued a Bachelor of Fine Arts (BFA) degree in Graphic Design at Western Kentucky University from 2002 to 2007.