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Adela Shen has a diverse background in various roles and industries. Adela started their career at Blue Bird Products in 2017 as a Quality Assurance supervisor, ensuring the compliance of food manufacturing processes. In 2020, Adela joined Elephone Fix, where they held multiple responsibilities such as Sales Assistant, Repair Technician, Marketing, Workshop Facilitator, and Business Admin. Adela designed workshops, trained staff, and implemented projects to promote sustainability and enhance brand awareness. Adela then ventured into entrepreneurship, becoming a Business Owner at Shop Bitsy in 2016. Adela gained extensive experience in customer support, marketing, purchasing, and creating products. At Shop Bitsy, Adela facilitated workshops and participated in local markets and major events. Currently, they work as a Customer Advocate at HotDoc, starting in 2022.

Adela Shen attended RMIT University from 2014 to 2016, where they pursued a Bachelor of Applied Science (B.A.Sc.) degree in Biotechnology.