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Rob Hartshorn is an experienced public sector specialist with over 25 years in customer-facing roles, currently serving at Hornbill since December 2019, where the focus is on enhancing digital user experiences and service delivery efficiency for public sector organizations. Previous roles include Account Management Lead at VerseOne Group, helping NHS and local councils through digital transformation, and Head of Business Development at Business Careware Ltd, providing scheduling solutions to manage resources effectively. Hartshorn has also held positions as Director at Sales Elevation Ltd, Sales Manager at Albany Software Ltd, and Business Owner at Pentland Training & Consultancy Ltd, emphasizing a strong commitment to improving sales processes and customer engagement across various sectors including healthcare, technology, and local governance.