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Shadrick J. is an experienced Information Technology professional with a strong background in technical support and network systems. Currently serving as an Information Technology Field Technician at Horizon House, Inc. since August 2020, Shadrick provides advanced support for technology across facilities in Pennsylvania and Delaware. Previous experience includes roles as a Senior Service Desk Analyst at Greater Philadelphia Health Action, Inc., Windows 7 Migration Technician at TEKsystems, and Network System Technician at Del-Sha Inc. Shadrick has also held positions such as Deployment Technician for HMS Technologies and Customer Service Manager at Walmart Stores, bringing a diverse skill set that encompasses both technical and customer service aspects. Education includes an Associate’s Degree in Computer Network System from ITT Technical Institute and an Associate’s Degree in Electronic Technology from Hennepin Technical College.