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Gagan Chhatwal has extensive experience in information technology and logistics. Gagan is currently the Director of Information Technology at Hopewell Logistics since June 2019. Prior to that, they were the Head of Information Technology (Canada) at Rhenus Logistics Americas from August 2014 to June 2019. Gagan also worked as a Web Developer/Database Administrator at ToysRUs from September 2008 to August 2014. Gagan began their career as a Web Developer at Florida State University from September 2005 to June 2007 and as a Computer Services Specialist at Valdosta State University from December 2004 to January 2006.

Gagan Chhatwal's education history begins in 1998 when they obtained a Bachelor's degree in Computer Science from Valdosta State University, which they completed in 2002. Gagan then pursued a Master of Business Administration (MBA) from the same institution between 2002 and 2004. In 2004, they also attained another Bachelor's degree, this time in Computer and Information Sciences and Support Services from Valdosta State University. Additionally, Gagan Chhatwal obtained a certification in The Skilled Presenterā„¢ Workshop from McLuhan & Davies Communications, Inc. in February 2023.