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Brett Tewell has experience in IT, customer service, small business ownership, tenant services coordination, event management, sales, and customer service. Currently working as an IT Team Lead - Training & Onboarding at Hornblower Group, Brett is responsible for Tier 1 HelpDesk support, new user provisioning, termination processing, and refining onboarding processes. Prior roles include positions at Verizon, Teddy Bear Mobile Chicago, The John Buck Company, Concierge Unlimited International, Uber, and itemMaster. Brett has also completed a non-degree program in Computer Software Engineering at Actualize Coding Bootcamp.