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Bamise A PMP is an IT professional with extensive experience in technology administration and support, currently serving as an IT Administrator (POS) at Hopdoddy Burger Bar since January 2023, where responsibilities include managing Zoho and Microsoft 365 environments. Bamise has a background as a Desktop Support Specialist at SAP and a Desktop Support Technician at AE Business Solutions, providing comprehensive support and troubleshooting for Microsoft 365 issues. Previous roles include Help Desk Technician at General Dynamics Information Technology, focusing on network and workstation troubleshooting, and Information Technology Support Specialist at Gentel & Terragrade Transport, enhancing user satisfaction. Bamise is pursuing a master's degree in Information Technology Project Management at the University of Maryland Global Campus and holds a Bachelor of Science in Finance from Babcock University.