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Anna Torbus is a seasoned professional with diverse experience in customer service and quality assurance. Currently a Senior Customer Experience Specialist at Honeywell since September 2021, Anna has previously worked as a Customer Service Agent for Royal Panda from September 2018 to September 2021, providing support to online casino customers. Prior experience includes roles as a Quality Assurance Specialist at Nikon Optical UK Ltd. and MAGNA EXTERIORS (Banbury) Limited, where Anna ensured the quality of lenses and automotive parts respectively. Earlier positions include Internal Sales Representative at DACHSER Intelligent Logistics and various teaching roles in English and German at multiple language schools. Anna holds a Bachelor's degree in Business English from the University of Silesia in Katowice, awarded in 2012.