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Danial Zarkasyi Mazlan is a seasoned professional with extensive experience in customer support and project management. Currently serving as a Senior Customer Support Executive at Tokenize Malaysia since September 2021, Danial efficiently handles customer complaints, providing timely solutions and ensuring follow-up for resolution. Prior to this role, Danial worked as an Assistant Manager at Malaysia Productivity Corporation, overseeing the implementation of Nexus Productivity projects from December 2019 to August 2021. Earlier career highlights include serving as a Client Services Assistant at Zuellig Pharma Malaysia, focusing on inventory management, and as a Call Center Operator at Domino's Pizza Malaysia & Singapore. Academic qualifications include a Master of Business Administration from Universiti Teknologi MARA and a Bachelor of Applied Science from Tunku Abdul Rahman University of Management and Technology, along with diplomas in Sports and Exercise Science and Physiotherapy.