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Shane Coffey is an experienced Senior Application Analyst at Holyoke Medical Center, where responsibilities include configuring and managing applications to support hospital departments and enterprise initiatives since April 2015. Prior experience includes roles as a Business Systems Analyst at Accountable Care Associates, where Shane managed Salesforce and SharePoint systems, and as a Business Process Engineer at Cooley Dickinson Hospital, focusing on operational efficiency and MassHealth credentialing. Shane's career also features extensive experience at GE Healthcare, managing claims processing and various IT improvement projects, and in prior positions with IDX Systems and Healthcare Resource Solutions, specializing in application support and implementation engineering. Shane holds a Bachelor's of Science degree in Electrical Engineering from Worcester Polytechnic Institute.