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Jessika Rivera is a seasoned professional with extensive experience in customer success and sales management. Currently serving as a Strategic Customer Success Manager at Hireology since January 2019, Jessika has held multiple roles within the company, advancing through titles such as Senior Customer Success Manager and Customer Success Associate. In addition, Jessika is the Owner and Silversmith at Olive & Jones Jewelry, creating custom sterling silver and gemstone pieces. Prior experience includes positions at Timbuk2, Peek.com, ZOZI, Alliant Credit Union, LBS Financial Credit Union, and a social media internship at i Love Dogs, Inc. Jessika holds a Bachelor of Arts degree in Communication and Media Studies from California State University, Fullerton, earned in 2013.