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Marlene Mertens is a skilled marketing professional with a strong background in customer relationship management and influencer marketing. Currently serving as a Junior Customer Relationship Manager at Hey Marly since March 2023, Marlene has prior experience as a Marketing Manager at Kraftling GmbH and as a Working Student for Influencer Campaign Management at Social Match. Earlier roles include a position at EVOPE GmbH focusing on social media and influencer marketing, and an internship with L'Oréal in product marketing for the Luxe Division. Notable experience also includes a Creative Editor Internship at Westwing Home & Living, contributing to content production and project coordination. Marlene holds a Master of Science in International Business with a focus on Strategic Marketing from Maastricht University School of Business and Economics and a Bachelor of Arts in Media Management from Rheinische Fachhochschule Köln.