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Lebogang Ntuli has extensive experience in technical support and management roles, currently serving as a Help Desk Support Tier 1 at Herotel since September 2022, while also directing NTK Projects Pty Ltd. Since April 2019, Lebogang has contributed as an Assurance Agent/Technical Support at Telkom Direct Store, focusing on router setup, configuration, troubleshooting, and testing. As a Data Care Consultant at Centerfield Software VODACOM since April 2017, responsibilities include activation validation, customer orientation, and troubleshooting various devices. Previous experience includes a learner position at Makoya Supply Chain Holdings, where tasks involved internet connectivity troubleshooting, machine setup, and documentation management, and a sales representative role at Blue Falcon 188 Pty Ltd. Educational qualifications include certifications from Microsoft and Cisco Networking Academy, alongside a degree in Business Administration and Management from the University of South Africa.