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Dana Sides-Mahoney has a strong background in operations management. Dana is currently working at Helpware as the Senior Vice President of Global Operations since August 2021. Prior to that, they held the position of Vice President of Global Operations at Helpware from July 2020 to August 2021. Before joining Helpware, Dana worked at Faneuil Inc, where they served as the Vice President of Operations from November 2019 to July 2020. Dana also held the role of Sr. Director of Operations at Faneuil Inc from February 2019 to November 2019. Additionally, Dana has experience at Conduent as a Director of Service Delivery from March 2018 to February 2019 and as a Service Delivery Manager II from January 2017 to March 2018. Dana began their career at Aetna, where they were a Sales Operations Manager from June 2013 to December 2016 and a Sales Manager from July 2010 to June 2013. Dana's early professional experience includes working at West Corporation as an Operations Manager from September 2003 to July 2010.

Dana Sides-Mahoney obtained a Certificate in Business Administration from Interface College-Spokane in 1996-1997. Additionally, they have obtained certifications in Life & Health Insurance Producer, Agile Project Management, and Six Sigma Yellow Belt. The details of these certifications are not provided in the information.