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Keith Helzer is an experienced Information Systems Manager currently working at Hedera since May 2023. Prior roles include Senior Technical Account Manager at LivePerson from December 2019 to April 2023, where responsibilities included fostering strong client relationships and resolving complex technical issues. Previous positions also encompass Senior System Administrator at Game Circus, System Administrator at Anthem Properties Group Ltd., and Senior Technical Support Engineer at Act-On Software, with a consistent focus on IT operations, project management, and technical support. Keith holds a Bachelor's degree in Computer Science from American Public University System and an Associate of Science in Network and System Security Administration from MTI College.