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Cristine Sousa is a seasoned professional with extensive experience in customer success, marketing, and management across various sectors. Currently serving as a Senior Customer Success Manager at Hearsay Systems since September 2019, Cristine has previously held positions such as Managing Director (Pro Bono) at NGC - New Generation Consulting and Product Lead for B2C Products at RBC Ventures. As Co-Founder and CEO of Good Karma Events, Cristine contributed to establishing the company's brand and operational strategies. Notable achievements include significant social media growth during tenure as Partnerships, Marketing and Communications Manager at Indie Campers, and a robust background in credit analysis as a Credit Solutions Analyst at Scotiabank. Academic credentials include multiple degrees in International Management from prominent institutions such as CEMS and the University of Ottawa.