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Joy Hodge's work experience began in 2003 as a Loan Processor at Countrywide Home Loans, where they processed conventional loans and managed a portfolio of $10 million in loans monthly. From 2004 to 2011, they worked at the University of Phoenix as a Toastmasters Recruiter/Academic Affairs, providing clerical and administrative support to the Academic Affairs department and increasing student retention by 40% through new initiatives. In 2011, they became an Assistant Accounts Manager at Mansfield Oil Company, where they maintained the client relationship management database and developed pricing strategies for customers. In 2012, they worked as an Executive Assistant at the City of Sugar Land, assisting with payroll processing and coordinating budget preparation. From 2013 to 2017, they worked at GE Capital - GEMSA Loan Services as part of the Client Services team, responding to customer inquiries and preparing written correspondence. Since 2017, they have been a Client Service Professional at HealthHelp.

Joy Hodge attended the University of Phoenix from 2007 to 2009, where they obtained an Associate of Arts - AA degree in Communication and Media Studies. Additionally, they also studied at AXIA College Online, a division of the University of Phoenix, during the same period, earning an Associate of Arts degree in Communications. No further details about their educational background beyond 2009 are provided.