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Kylie Brown is an experienced professional in business analysis and operations, currently serving as the Lead Business Analyst and Operations Lead at Health New Zealand | Te Whatu Ora. Prior to this role, Kylie worked as a Business Analyst at various organizations including Spark New Zealand and Spark Digital NZ, and held positions such as Business Operations Specialist and Sales Operations Specialist at Silverstripe. In addition to self-employment as a Business Analyst, Kylie's extensive experience encompasses roles in CRM system administration and contracts administration. Kylie holds a Bachelor of Commerce and Administration degree with a specialization in Human Resource Management and Industrial Relations from Victoria University of Wellington, completed between 1997 and 2003.