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Karen Dziech has extensive experience in software technical support, currently serving as a Software Technical Support Analyst for Dolbey and Company since March 2006, focusing on Dolbey Fusion software applications, particularly in transcription, administration, and server components. Prior to this role, Karen worked at Slice Technologies from 1988 to March 2006, holding positions as a Software Technical Support Analyst, Quality Control Tester, and Distribution Coordinator, where responsibilities included quality assurance for software, communication of issues to the development team, and documentation for software updates. Karen holds a Bachelor of Science degree in Management Information Systems from the University of Cincinnati's Carl H. Lindner College of Business, completed between 1981 and 1985.