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Nikhil Gowda is an experienced professional in operations and customer service, currently serving as the Operations Team Lead at Healofy since October 2021, overseeing the NDR process, RTO vertical, vendor management, inventory planning, and B2B inward logistics. Previously, Nikhil held roles such as Sr. Customer Service-Operations at Shriram Properties Ltd, where lead management and customer satisfaction were prioritized, and as Team Lead at Club Factory, focusing on customer satisfaction and inventory management. Additional experience includes positions at Hewlett Packard Enterprise, Zoffio.com, Jain (Deemed-to-be University), and Zovi.com, demonstrating a strong background in logistics, quality assurance, and customer service. Nikhil's educational background includes studies at Dayananda Sagar College Of Engineering in Bangalore.