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Tawanda James, MHA, currently serves as a Contract Operations Manager at Health Care Service Corporation, a position held since June 2017, and has previously worked as Manager-Texas Managed Care and Network Management Consultant within the same organization. Prior to this role, Tawanda James was the Accounts Receivable Manager at Sta Home Health Agency from August 2013 to June 2017 and began a career at Blue Cross Blue Shield of Mississippi as a Customer Service Representative for the Federal Employee Program, working there from July 1998 to August 2013. Tawanda James holds a Master's degree in Health/Health Care Administration/Management from Belhaven University and a Bachelor's degree in Education from Jackson State University.