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Ida Martin is an accomplished professional with extensive experience in management and operations within the healthcare and consulting sectors. As the Sr. Manager of Plan Operations at Blue Cross Blue Shield Association since June 2021, Ida focuses on key operational strategies. Prior roles include co-leading the COVID Task Force during their tenure at CareFirst BlueCross BlueShield, where strategic processes were developed to protect 1,200 associates during the pandemic. With a background in strategic planning at Deloitte Consulting, as well as experience in career management and marketing at Columbia Business School and other institutions, Ida has demonstrated strong leadership and organizational skills. Ida holds a Master's Degree from Columbia University and a Bachelor's Degree in Mass Communication and Political Science from Towson University.