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Lori James is an accomplished Senior Business Analyst with extensive experience in data science and operational improvement. At Harte Hanks since February 2013, Lori is responsible for the Internal Audit process and maintaining data integrity, overseeing the preparation of client invoices exceeding $3 million in monthly revenue. Previous roles at Dell from January 2007 to September 2012 included Training Senior Business Analyst, where Lori enhanced training program performance, and Sales Support Business Analyst, where key projects contributed to significant productivity improvements and Six Sigma certification. Lori holds a Bachelor of Applied Science in Organizational Behavior Studies from American InterContinental University and an Associate of Arts and Sciences in Business Administration from Heald College.