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Fatima Iris possesses extensive experience in customer service and retail operations, currently serving as the Customer & Retail Operations Assistant Manager at Harrods since October 2022. Prior to this, Fatima held various roles at Selfridges from May 2018 to August 2022, including Customer Services Team Lead and VIP Consultant. Earlier career experience includes positions at Apple from June 2015 to August 2016, as a Genius Administrator, Technical Specialist, and Product Specialist. Fatima holds a Bachelor of Science in Sociology with Psychology from City, University of London, earned between 2013 and 2017.