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Damian Turner is a seasoned IT professional with extensive experience in global client services and IT operations across various industries. Currently serving as Global Client Services & APAC/EMEA IT Site Operations Manager at Harley-Davidson Motor Company, key achievements include the successful implementation of live chat services and deployment of Windows 11 upgrades through automation. Previous roles at Pegasystems and Biogen involved strategic improvements in user support services and IT infrastructure. Damian's career began in technical roles at EDS and MCI Systemhouse, and it includes a foundation in biomedical sciences from the University of Birmingham and a postgraduate diploma in biomedical technology from Leicester University.